Return & Refund Policy

If anything arrives damaged, defective or short in count, send us photos/video of the package and items on WhatsApp within 48 hours of delivery. We will replace the affected pieces or refund them — your choice.

Please keep the original packaging until the issue is resolved; couriers require it for claims.

If you received something different from what you ordered, we arrange reverse pickup where available and ship the correct item at no cost to you.

Items printed with your names, logos or dates cannot be returned unless there is a manufacturing or printing defect versus the approved mockup. That is why we always take your written approval on a mockup before production.

Unused, non-customized items in original packing can be returned within 7 days of delivery. Return shipping is borne by the customer, and the refund covers the product value (original shipping is non-refundable).

Approved refunds are processed within 5–7 working days to your original payment method, or by UPI/bank transfer for COD orders.